Refund policy
🔁 Return & Order Policy — Hoodrat Mfg.
Custom-made in Menifee, California
Custom Orders
All of our products are made to order and tailored to your specifications. Because of this, custom products are non-refundable and non-returnable.
📦 Returns & Exchanges
We do not accept returns or exchanges for custom items. Please double-check your order details before submitting.
🚚 Damaged or Incorrect Items
If your item arrives damaged or you receive the wrong product:
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Notify us within 7 days of delivery.
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Provide clear photos of the item and packaging.
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We will assess the issue and work with you to offer a replacement or resolution.
All eligible damage claims are handled in accordance with our shipping insurance policies.